> For the complete documentation index, see [llms.txt](https://auc-1.gitbook.io/auc-selfserve-media/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://auc-1.gitbook.io/auc-selfserve-media/team-members-and-pods.md).

# Team Members & Pods

AUC's self-serve media team is made up of four pods, which consists of Media Directors, Media Managers, Media Planners, and Media Coordinators. 

## Pod Team Member Roles & Responsibilities

<details>

<summary>Media Director</summary>

*Responsible for leading internal meetings and their designated pod*

*Point of escalation for their pods and clients*

*Support team with overall media strategy*

</details>

<details>

<summary>Media Manager</summary>

*Oversee the quality of campaign implementation and team deliverables*

*Liaison between shopper, account, and CPGs for their campaigns*&#x20;

*Responsible for making sure all campaigns go live on time and that campaign requests are completed within our SLAs*

</details>

<details>

<summary>Media Planner</summary>

*Responsible for wallet/campaign setup and optimizations*

*Responsible for adding new users to the platform/specific teams*

*Responsible for data pulls and reporting needs to support media manager and media director*

</details>

<details>

<summary>Media Coordinator</summary>

*Responsible for pacing and hands-to-keys optimizations*

*Support media team with implementation of campaign strategy*

*Support with GDS updates*

</details>

<figure><img src="/files/w9kV2VLdsRJOvTRXJqEG" alt=""><figcaption></figcaption></figure>